Privacy Policy
Last updated: 18 August 2026
1. About this policy
This Privacy Policy explains how Dharmic Drip (“Dharmic Drip”, “we”, “us” or “our”) collects, uses and protects your personal information when you visit www.dharmicdrip.com (the “Website”) or place an order with us.
It should be read alongside our Cookie Policy and our Terms of Service.
If you have any questions about this policy, contact us at:
Email: dharmicdrip@gmail.com
2. Information we collect
We collect information that you provide directly to us and information collected automatically when you use the Website.
Information you provide
When you place an order or contact us, you may provide:
- Your name;
- Your email address;
- Your delivery and billing address;
- Your phone number, where provided;
- Order details and preferences; and
- Any other information you choose to send us.
Information collected automatically
When you visit the Website, we may collect information including your IP address, browser type, device information, pages visited, referring website and the date and time of your visit. This information is collected using cookies and similar technologies, as described in our Cookie Policy.
3. How we use your information
We use your personal information to:
- Process and fulfil your orders;
- Communicate with you about your orders;
- Provide customer support;
- Manage payments and prevent fraud;
- Comply with legal and regulatory obligations;
- Improve and personalise the Website; and
- With your consent, measure advertising and marketing performance.
4. Legal bases for processing
We process your personal information on the following legal bases under the UK General Data Protection Regulation (UK GDPR):
- Performance of a contract — to process and deliver your orders;
- Legal obligation — to comply with tax, accounting and consumer protection requirements;
- Legitimate interests — to operate, secure and improve the Website and prevent fraud; and
- Consent — for optional advertising and measurement technologies, where you have accepted them.
5. Shopify and third-party processors
Dharmic Drip uses Shopify to provide product and checkout services. When you place an order, Shopify processes your personal information on our behalf to enable secure checkout, payment processing, fraud prevention and order fulfilment.
We may also share personal information with:
- Payment providers, to process your payment;
- Delivery and fulfilment partners, to deliver your order;
- Google, where you have accepted optional advertising technologies; and
- Professional advisers and authorities, where required by law.
Each processor is required to handle your personal information in accordance with applicable data protection law and only for the purposes we have instructed.
6. Your rights
Under the UK GDPR, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request erasure of your personal information;
- Restrict or object to certain processing;
- Request portability of your information; and
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at dharmicdrip@gmail.com. We will respond within the timeframes required by law.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection authority, at ico.org.uk.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes and enforce agreements.
Order records are generally retained for the period required by tax and accounting law. Where information is no longer needed, we will delete or anonymise it securely.
8. International transfers
Some of our service providers, including Shopify and Google, may process personal information outside the United Kingdom. Where personal information is transferred internationally, we rely on appropriate safeguards, including standard contractual clauses or equivalent mechanisms recognised under UK data protection law.
9. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
The Website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at dharmicdrip@gmail.com and we will take steps to delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page, and the “Last updated” date will identify when the policy was most recently revised.
12. Contact us
For questions about this Privacy Policy or how we handle your personal information, contact:
- Dharmic Drip, 89 Empire Way, Wembley, HA9 0EQ
- Email: dharmicdrip@gmail.com
- Website: www.dharmicdrip.com