Shipping Policy

1. Order processing

Some Dharmic Drip garments are produced or prepared after an order is placed. Orders are normally processed within 2–5 business days, excluding weekends and public holidays.

Processing time is separate from delivery time. During launches, public holidays or unusually busy periods, processing may take longer. If a significant delay affects your order, we will contact you using the email address provided at checkout.

2. United Kingdom delivery

Estimated UK delivery after dispatch is:

2–5 business days

The available delivery service, estimated timeframe and exact charge will be displayed at checkout before you complete payment.

Delivery estimates are not guaranteed arrival dates. Remote locations and exceptional carrier delays may require additional time.

3. International delivery

International delivery is available only to destinations offered during checkout.

Estimated international delivery after dispatch is:

3–15 business days

Delivery times vary according to the destination, local delivery network and customs processing. The available service and applicable charge are displayed at checkout.

If a destination is not available during checkout, we are currently unable to deliver there.

4. Delivery charges

Delivery charges are calculated during checkout according to the destination, products ordered and available delivery service.

No delivery charge is confirmed until it appears in the checkout summary. Any free-delivery promotion will apply only when its stated eligibility requirements are met.

5. Customs duties and import taxes

International orders may be subject to customs duties, import taxes or handling charges imposed by the destination country.

Unless checkout expressly states that these charges have been collected in advance, the recipient is responsible for paying them. Dharmic Drip does not control customs charges or customs-processing times.

Customers should check their country’s import rules before ordering.

6. Tracking

Where tracking is available, tracking information will be sent to the email address supplied during checkout after the order has been dispatched.

Tracking information may require some time to become active after dispatch. Not every delivery service or destination provides complete tracking updates.

7. Separate parcels

An order containing multiple products may occasionally be fulfilled from different locations. Where this occurs, the products may arrive in separate parcels and at different times.

You will not be charged an additional delivery fee after placing the order unless you expressly agree to it.

8. Delivery addresses

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error, contact us immediately at dharmicdrip@gmail.com. We cannot guarantee that an address can be changed after processing or fulfilment has started.

Dharmic Drip is not responsible for delays or failed delivery caused by an incomplete or incorrect address supplied by the customer. Any cost of resending an order may be charged where permitted by law.

9. Delayed orders

If an order has not arrived within the estimated timeframe:

1. Check the tracking information, where available.
2. Check for a delivery-attempt notice.
3. Confirm that the delivery address supplied with the order was correct.
4. Contact us at dharmicdrip@gmail.com with your order number.

We will investigate the delivery with the relevant fulfilment provider or carrier. Delivery delays caused by carriers, customs, severe weather, public disruption or other circumstances outside our reasonable control may occur, but this does not affect any mandatory consumer rights.

10. Lost parcels

If tracking indicates that an order may be lost, contact us at dharmicdrip@gmail.com with your order number.

We will investigate before issuing a replacement or refund. A replacement or refund will be provided where required by the circumstances and applicable consumer law.

Please do not submit a payment dispute before allowing us a reasonable opportunity to investigate the delivery.

11. Damaged or incorrect orders

If an order arrives damaged, faulty or incorrect, contact us as soon as reasonably possible at dharmicdrip@gmail.com.

Include:

• Your order number.
• A description of the problem.
• Clear photographs of the garment, packaging and delivery label.

Please keep the product and packaging while we investigate. Where the item is confirmed to be damaged, faulty or incorrect, we will provide an appropriate remedy in accordance with our Returns and Refunds Policy and applicable consumer law.

12. Failed delivery and unclaimed parcels

If delivery cannot be completed because no one is available, the carrier may leave instructions for redelivery or collection.

If a parcel is returned because it was refused, not collected or could not be delivered using the address supplied, contact us. Additional delivery charges may apply before it can be resent, except where the failed delivery was caused by Dharmic Drip, its fulfilment provider or the carrier.

13. Order changes and cancellation

Contact us immediately if you need to request a change or cancellation.

We cannot guarantee changes or cancellation after production, processing or fulfilment has started. This section does not restrict any cancellation or consumer rights that apply by law.

For further information, read our Returns and Refunds Policy:

https://www.dharmicdrip.com/returns

14. Contact

For delivery enquiries, contact:

• Dharmic Drip
• Email: dharmicdrip@gmail.com
• Website: https://www.dharmicdrip.com/contact

Please include your order number when contacting us about an existing order.